How It Works


Join the Party

There's no cost to sign up and you can start earning rewards right away


Earn Points

Sign into your account, scan from the app or provide your mobile number in bakery when you're shopping with SusieCakes. $1 spent = 1 point


Get Rewards

100 points = $10 to spend at SusieCakes. Plus, other exclusive perks mentioned

Membership Perks

Welcome Reward

Sign up for SusieFavors and get a free cupcake from your local bakery, valid for 30 days

Birthday Reward

Recieve a free slice of your favorite cake during your birthday month available at your local bakery

$10 Reward

For every $100 you spend, enjoy a $10 reward to spend with SusieCakes

Surprise Reward

We love a good surprise! As a member of SusieFavors you can expect member only access to promotions and special offers

How Can We Help?

You just need to reset your password and you're in!

Yes, they will!

Visit our contact us page and select the rewards issue and someone at the support center will help you to look at what we had for our old loyalty program

First you must have an account. Sign up through our app store "SusieCakes" or by going to When you order in-bakery, make sure to tell them you're a rewards member and when you order online or on the app make sure you're signed in so you can accrue points. You do not earn points when you place an order through DoorDash or UberEats.

Points do not expire, but rewards do.
  • $10 off
    • This reward expires after 30 days.
  • Free slice of cake for their birthday month.
    • This is valid in bakery only (not online).
    • This reward expires at the end of your birthday month.
  • Free cupcake reward (earned after the completion of a sign up)
    • This is valid in bakery only (not online)
    • The reward expires 14 days after signup.

The easiest way to see them is in the app right on the first screens when you log in. If you don't have the app, there are several places to sign in online including when you check out it will ask you to log in.

Check spam. If that didn't work, visit our contact us page and select the rewards issue and someone at the support center will help you to reset your password.

The reg code appears on new e-gift cards. If you purchased/were given a gift card before 10/17/23 your card does not have a reg code and that field is not required when purchasing online.

  1. It's possible your points weren't added yet if your items have not been delivered or picked up. For example, if you made a purchase for $43 for pickup tomorrow at 4pm, you won't see those points until tomorrow at 4pm.
  2. All points are before tips and taxes.

No, you do not. However, if you place a delivery order on using DoorDash Delivery or leveraging the SusieCakes app, you do qualify. The reason is that when orders aren't placed through our site, we don't receive the guest information and can't link it to a rewards account.

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